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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anthony Abate

August 16, 2025

5  out of  5
rating by Anthony Abate
"Cynthia Gronachan,Was referred and highly recommend it to me by a friend. It is easy to see why my friend was so pleased. In just a few days from start to finish I was able to procure a life insurance policy that I am very happy with.Also Looking into other things going forward. Cindy was courteous,informative, and very professional throughout the whole process. Always Attentive whether it was on the phone or email and just a pleasure to deal with. Thank you, Cindy/State Farm."
We responded:
"Thanks Anthony. Cindy works very hard and often too hard, but I’m sure she will really appreciate your review. Kevin"
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Emrah Kuru

August 6, 2025

5  out of  5
rating by Emrah Kuru
"I have been getting my insurance here for two years. Reasonable prices and friendly staff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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H B

August 6, 2025

2  out of  5
rating by H B
"I purchased a state farm policy online which was simple and easy. Out of the blue this firm called me and harassed me to purchase additional insurance. I am certain you will train your staff in appropriate customer service going forward."
We responded:
"HB, I’m not really sure what’s going on with your policy, but yes the process to buy online can be simple. However the agency must then follow up to get the required documents in to underwriting. They typically require a wet signature. Give me a ring tomorrow and I go over with you. Kevin Coan 856-461-2222"
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Cath Karsten

July 31, 2025

5  out of  5
rating by Cath Karsten
"Jett answered the phone promptly and helped me quickly w a paperwork issue! Cath Karsten"
We responded:
"Good to hear some things are simple these days. Thanks for the review. Kevin"
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Irma Noel

July 31, 2025

5  out of  5
rating by Irma Noel
"I had a fantastic experience working with Aaron Zeligson at State Farm. He made the entire process quick, easy, and completely stress-free. I truly felt at ease working with him, he was professional, knowledgeable, and attentive to my needs. Highly recommend!"
We responded:
"Irma, thanks for taking the time to leave a review for Aaron. It’s good to hear it went so smoothly. We are here for you. Kevin"
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Mart Malek

July 25, 2025

5  out of  5
rating by Mart Malek
"Extremely happy with the service. Switched homeowners and auto policy. Saved thousands. Aaron is a real professional and thorough. Very quick process"
We responded:
"Thanks for your review Mart. I know Aaron does a great job with so many of our policyholders and works very hard. I will make sure I let him know you took some of your valuable time to acknowledge him. Kevin"
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ONISCUS ONE

July 25, 2025

5  out of  5
rating by ONISCUS ONE
"Great experience at State Farm, easy to work with. Hassle free. Aaron was specially helpful, got me setup with everything I needed. Give their office a call and you can thank me later. Best group of people. Thank you."
We responded:
"Thanks so much for your review. These can really help customers understand how hard we work and how much we really do care. Thank you for taking your time to leave a review. Kevin"
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Stacey B

June 24, 2025

5  out of  5
rating by Stacey B
"A very frustrating situation made good by Kevin Coan's office. After a weekend fiasco where no one would help me, Kevin called me personally first thing on Monday morning and rectified the issue immediately. That is what I call old-fashioned customer service!"
We responded:
"That’s so nice of you. Thanks Stacey! Sorry about the jump situation. I sent you a little gift with your check. "
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Charlene Dash

June 9, 2025

5  out of  5
rating by Charlene Dash
"Just switched our home & auto insurance from Geico to Kevin Coan State Farm through Tyasia and saved $700 a year! Then got a new car the other day and called the office from the dealer and Aaron took care of the change for me easy peasy! Thank you Tyasia & Aaron!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Kevin"
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Livia Couto

June 7, 2025

1  out of  5
rating by Livia Couto
"I do not recommend State Farm insurance, the service is horrible, they messed me around for almost 6 months putting 2 cars on my insurance account, and for several months of trying to solve it without success and still with abusive increases every month, I spoke to management and everything and nothing, employees who care little about the customer, until I canceled and I am with another insurance company... I do not recommend them State Farm"
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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roy Megee

May 19, 2025

5  out of  5
rating by roy Megee
"Aaron was very helpful in solving my new homeowners insurance policy issue. He communicated in a timely manner. I appreciate the excellent customer service!"
We responded:
"Thanks Roy, I really appreciate your time to leave us a review. "
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Silas

March 18, 2025

1  out of  5
rating by Silas
"Raised my bill by 50% in 13 months time with no explanation other than “an increase in claims”. Loyalty means nothing, and customer service agents don’t care. Sad to say they’re going downhill quickly."
We responded:
"I do see that you bought a car 10 years newer than your last and added full coverage (comp and coll) this will increase the price substantially over just liability. "
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Daniel Mendoza

March 18, 2025

5  out of  5
rating by Daniel Mendoza
"Muy buena atención y hay personas que hablan Español"
We responded:
"Thanks for your review. We have multi-Bi-lingual employees to help you. "
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frederick saunders

December 13, 2024

5  out of  5
rating by frederick saunders
"Ashlee helped me tranfer car ins.to another car. Quickly done.very helpful."
We responded:
"Thanks for the review Frederick"
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Jonathan Golia

December 11, 2024

5  out of  5
rating by Jonathan Golia
"I've been using Kevin Coans office for the entirety of my homeownership. I've had a fantastic customer experience with them. Particularly with Cindy who has helped me navigate a particularly difficult situation recently where I've had to get a roof replacement and cut down several trees on my property. She has been a consummate professional, and has remained extremely patient in helping me get the requisite paperwork over to State Farm. Thank you, Cindy! I'm grateful to be involved with a very hometown-like feel of an insurance agency. I will certainly be staying with them!"
We responded:
"Jonathan, thank you for taking the time to leave Cindy such a nice review. We strive to help our customers in all kinds of situations, and I am glad you appreciated it so much. "
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Michelle Abate

December 9, 2024

5  out of  5
rating by Michelle Abate
"Cindy has been absolutely fantastic to work with. Cindy helped me with moving my homeowners policy and obtaining a life insurance policy as well. She was extremely thorough and patient in answering all of my questions. Cindy is also the most personable and genuine agent I have ever worked with. Highly recommend working with Cindy!!"
We responded:
"Thanks Michelle, I'll make sure I let Cindy know you left her a 5-star review"
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louise zutty

October 23, 2024

5  out of  5
rating by louise zutty
"Miledy, You went out of your way to make the whole process easy and painless. Thanks again Larry Zutty"
We responded:
"Larry, Thank you for your review, and painless is good. Thank you, Kevin"
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juan sanabria

October 18, 2024

5  out of  5
rating by juan sanabria
"Although I have moved outside of the Philadelphia/NJ area, I continue to use this specific office for my insurance needs because the personnel is always so helpful and accommodating. Thanks again for your help today Ashlee Armour!"
We responded:
"Juan, Thank you for your nice review of Ashlee’s service. I know she works hard make our customers happy Kevin. "
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Stephen Lumpkin

October 11, 2024

5  out of  5
rating by Stephen Lumpkin
"Moses was great with everything! Quick to respond and excellent at explaining home and auto policy in detail."
We responded:
"Thank you for your great review. Moses works hard to help our clients. Have a nice weekend. Kevin"
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Yolanda Orozco

September 27, 2024

5  out of  5
rating by Yolanda Orozco
"Muy contenta con el servicio al cliente , mi agente fue bastante Milady fue muy clara, muchas gracias ☺️"
We responded:
"Yolanda, muchas gracias por elogiar tanto a Miledy. Realmente te apreciamos. Kevin."
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Jw Cruise

September 23, 2024

5  out of  5
rating by Jw Cruise
"My experience with Miledy was top notch. Timely responses and thorough knowledge of the insurance products ! 👍👍👍"
We responded:
"Thank you so much for your recent review. I will make sure Miledy know you gave her such high praise. Thank you, Kevin"
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Sheena D Wilson

September 17, 2024

5  out of  5
rating by Sheena D Wilson
"I’m Completely satisfied and grateful for Miledy. So knowledgeable, professional and went over and beyond working with me on obtaining my home policy."
We responded:
"Thanks Sheena, Miledy, my team and I all appreciate your review. We do our best to help. Kevin "
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Brenda Chhea

September 3, 2024

5  out of  5
rating by Brenda Chhea
"Miledy was just so helpful & informative! She got me everything I needed quick and I highly recommend!!!!"
We responded:
"Brenda. Thank you for sharing. We all really appreciate your time. "
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Exer Ramírez

July 1, 2024

5  out of  5
rating by Exer Ramírez
"Muy buena atención la q brinda la señorita Jennifer estoy feliz con su atención"
We responded:
"Muchas gracias por tus amables palabras."
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LOLAAA SOARES

June 22, 2024

5  out of  5
rating by LOLAAA SOARES
"Gracias Jennifer por toda su ayuda siempre tan simpatica y amable siempre ayuda en toda lo que ella puede! La recomendo explica todo con detalle y honesta"
We responded:
" Gracias Lola, Jen se toma su tiempo y disfruta explicando los seguros a sus clientes. Le pediríamos que envíe a sus amigos y familiares ya que a ella le encantan las referencias. kevin"